Privacy Policy

1. Information We Collect

We collect:

• Account Information: Name, email, billing details.
• Usage Data: Interactions with the AI coaching platform, log data, device info.
• Payment Data: Processed securely through Stripe or other third-party providers; we do not store full payment details.

2. How We Use Information

We use collected information to:

• Provide, improve, and personalize the Services.
• Process payments and manage subscriptions.
• Communicate updates, offers, and support.
• Detect, prevent, and address fraud or misuse.
• Comply with legal obligations.

3. Sharing of Information

We share your data only as necessary to provide the Services:

• With trusted third-party service providers (e.g., hosting, payments, analytics).
• To comply with legal obligations.
• In connection with business transfers (mergers, acquisitions, etc.).

We do not sell your personal information to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to analyze usage, improve performance, and deliver relevant content. You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data for as long as necessary to provide the Services or as required by law. You may request deletion of your data by contacting us.

7. Children's Privacy

MortgageNerd.ai is not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware that we have, we will delete such data.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at denise@mtgnerdgroup.com.

9. International Users

Our Services are operated in the United States. If you access from outside the U.S., your data may be transferred and processed here.

10. Changes

We may update this Privacy Policy. Continued use of the Services after updates means you accept the revised policy.

11. Contact